Returns & Exchanges

At Hookups, we want to ensure your sports gear is a perfect match for your performance. If you are not completely satisfied with your purchase, we offer a 30-day return policy for items in original, unused condition.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Print Your Label

Once your return is authorized, a prepaid shipping label will be generated for you to print and attach to your package.

3

Package Your Gear

Securely pack the items in their original packaging, ensuring all tags are attached and any protective equipment is properly padded.

4

Drop Off and Track

Drop off your package at any authorized carrier location and keep your receipt to track your return until it reaches our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing